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2. Collection Development & Assessment [clear filter]
Monday, April 4
 

9:45am

S02 - COUNTER Point: Making the Most of Imperfect Data Through Statistical Modeling
All data is imperfect. In this presentation, we shift the focus from data critique to data modeling, presenting a time-series of analysis of selected resources. Using decomposition and exponential smoothing to look at usage trends, we highlight simple modeling techniques which can be tested and then applied in collection management.

Speakers
avatar for Jeannie Castro

Jeannie Castro

Electronic Resources Coordinator, University of Houston
University of Houston
avatar for Lindsay Cronk

Lindsay Cronk

Coordinator of Online Resources and Collections, University of Houston
Collections person.


Monday April 4, 2016 9:45am - 10:30am
Room 301

10:45am

S11 - Trying Something New: Examining Usage on the Macro and Micro Levels in the Sciences
We understand the importance of continually evaluating electronic collections but how can this be done in a consistent way and with helpful outcomes? This presentation will cover how collections can be systematically assessed on both the macro and micro levels, particularly in the STEM fields.

Speakers
avatar for Elsa Anderson

Elsa Anderson

Deputy Library Director, Collection Services, Icahn School of Medicine at Mount Sinai
avatar for Laura Schimming

Laura Schimming

Assistant Director, Levy Library, Icahn School of Medicine at Mount Sinai
avatar for Krystie Wilfong

Krystie Wilfong

Collection Assessment and Analysis Librarian, Columbia University
Krystie is the Collection Assessment & Analysis Librarian for the Science and Engineering division of Columbia University Libraries. She received her B.A. from Gettysburg College in 2008 and her M.L.I.S. from the Palmer School of Library and Information Science in 2013. Previously... Read More →


Monday April 4, 2016 10:45am - 11:30am
Room 104

1:15pm

S14 - A Proxy For Success: Analyzing EZProxy Logs to Connect Resource Use to Student Success
EZProxy is not just for authentication anymore. Come and see how one small college library leveraged campus partnerships to turn EZProxy log files into an ongoing assessment that measures the correlation between library use and student success measures like GPA, retention rates, and performance on research assignments.

Speakers
avatar for Tiffany LeMaistre, MSIS

Tiffany LeMaistre, MSIS

Electronic Resources & Discovery Librarian, Nevada State College
Hi! I'm Tiffany LeMaistre, the Electronic Resources and Discovery Librarian at Nevada State College (NSC). It's interesting working at the first digital library in the state of Nevada! I especially enjoy analyzing collections and services through integration with the student data... Read More →


Monday April 4, 2016 1:15pm - 2:00pm
Room 301

4:20pm

S30-01 - The Bigger Picture: Creating a Statistics Dashboard That Ties Collection Building to Research
The Collection Development Office at University of Wyoming Libraries was tasked with designing a statistics dashboard that ties collection-building efforts to research at the university. The project lead will discuss the what, why, and how of building a dashboard that features quantitative and qualitative information about the Libraries’ collection.
 
*This short talk is part of session "S30 - Collections & Use"

Moderators
avatar for Jennifer Bazeley

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)
Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →

Speakers
avatar for Shannon Tharp

Shannon Tharp

Collections & Content Management Librarian, University of Denver Libraries


Monday April 4, 2016 4:20pm - 4:35pm
Room 204

4:20pm

S32-01 - Beyond Cost Per Use for Database Decisions: Usage, Uniqueness, and the 'Do We Care?' Factor
We are all familiar with cost per use and overlap analysis metrics when evaluating databases for renewal or cancellation.  This presentation introduces an additional "Do We Care?" factor - determining unique titles in a database and whether they warrant renewal.  It will include a review of the software used for analysis.
 
* This short talk is part of session "S32 - Usability"

Speakers
avatar for Betty Landesman

Betty Landesman

Betty Landesman has held positions in technical services and electronic resources management in a variety of academic and special libraries, and is co-chair of the NISO Content and Collection Management Topic Committee with Marti Heyman. She is a long-time Charleston, NASIG, and ER&L... Read More →


Monday April 4, 2016 4:20pm - 4:35pm
Room 203

4:35pm

S30-02 - (e)Book Snapshot: Print and eBook Use in an Academic Library Consortium
Several years in to the e-book age, academic library users continue to choose both print and electronic formats.  This case study examines use patterns for shared print and shared e-books from one publisher in 2014 within the OhioLINK consortium.  These patterns may inform future collection decisions within the group.
 
 
*This short talk is part of session "S30 - Collections & Use"

Moderators
avatar for Jennifer Bazeley

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)
Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →

Speakers
avatar for Joanna Voss

Joanna Voss

Collections & Insight Analyst, OhioLINK


Monday April 4, 2016 4:35pm - 4:50pm
Room 204

4:50pm

S30-03 - A Brief History of PaperStats
PaperStats is a tool that integrates journal pricing from publishers with COUNTER compliant usage statistics to produce consolidated usage and cost reports. Have you heard of PaperStats and are wondering what it can do for your library? Or are you looking for a better way to determine the cost-per-use of your e-resources? If so, stop by for a brief history of our library's experience with PaperStats so far and where we hope this resouce will take us in the future!
 
 
*This short talk is part of session "S30 - Collections & Use"

Moderators
avatar for Jennifer Bazeley

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)
Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →

Speakers
avatar for Whitney Bates-Gomez

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University
ER&L is one of the highlights of my year -- I always learn so much! I would be happy to chat about academic libraries (something I am new to!), Atlanta (also new!) and anything that generally makes the work life of an ERL easier and more fun. I also serve on the ER&L Poster Committee.Any... Read More →


Monday April 4, 2016 4:50pm - 5:05pm
Room 204
 
Tuesday, April 5
 

8:30am

S37 - Assessing Major Organizational Change: The Effects on the Use of Library Resources and Services
After major organizational changes in recent years, University of Kansas Libraries’ staff collected database usage data and statistics using LibAnalytics to discover a pattern of significant decreases in the use of our resources.   To address this trend, library staff from three departments collaborated to find solutions to counteract these numbers.

Speakers
avatar for Lea Currie

Lea Currie

Head of Content Development, University of Kansas Libraries
Lea Currie has been the head of Content Development at the University of Kansas Libraries since 2008 and employed with the Libraries in other positions since 1999. Lea’s principal role in her current position is to manage the collection development budget, review and analyze collections... Read More →
avatar for Amalia Monroe-Gulick

Amalia Monroe-Gulick

Collection Assessment Librarian, University of Kansas Libraries
Amalia holds an MLS from Indiana University, as well as a BS and MS in political science from Illinois State University. She has worked at the University of Kansas Libraries since 2008.
avatar for Julie Petr

Julie Petr

Associate Librarian for Graduate Initiatives, University of Kansas Libraries
Julie Petr is an Associate Librarian at the University of Kansas.  Her research interests focus on the delivery of library services to academic researchers, particularly the graduate student population.



Tuesday April 5, 2016 8:30am - 9:15am
Room 204

8:30am

S40 - Hard Data for Tough Choices: eBooks and pBooks in Academic Libraries
This study helps fill in the current picture of eBooks and pBooks in academic libraries by comparing the use of each on an unprecedented scale and by assessing the impact of the former on the latter using an innovative methodology that corrects for and controls problems facing previous studies.

Speakers
avatar for Katherine Leach, MLIS, MA

Katherine Leach, MLIS, MA

Librarian for Western Languages Collections, Harvard University
avatar for Matthew  Connor Sullivan

Matthew Connor Sullivan

Library Assistant, Harvard Library, Information and Technical Services
I currently work in technical services at Harvard and am a PhD student in library and information science at Simmons SLIS. I am interested in research and assessment in most library contexts, and my academic interests in include the history of libraries, the intellectual history of... Read More →



Tuesday April 5, 2016 8:30am - 9:15am
Room 105

9:00am

S36-03 - Standards for Altmetrics? What's Next?
This talk will update its audience on work done at NISO to advance standards and recommended practices for altmetrics, including term definitions and use cases; identification of "alternative" research output forms (besides "an article"); and a code of conduct for data producers to demonstrate adherence to community definitions for data quality.
 
*This short talk is part of session "S36 - Standards & Best Practices"

Moderators
avatar for Elizabeth Winter

Elizabeth Winter

Head, Collection Acq & Mgmt, Georgia Tech Library
eResources, restructuring technical services, project management, OERs/open textbooks, discovery beyond discovery systems, how academic libraries can remain relevant in the 21st century

Speakers
avatar for Nettie Lagace

Nettie Lagace

Associate Director for Programs, NISO - National Information Standards Organization
Nettie Lagace is the Associate Director for Programs at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior... Read More →


Tuesday April 5, 2016 9:00am - 9:15am
Grand Ballroom

9:45am

S46 - Reimagining Scholarly E-book Assessment: A Study of Discovery, Access, and Use
The study utilizes an innovative assessment method based on text analysis, faculty interviews, and student focus groups. The objective is to understand users’ e-book search behaviors and information needs across disciplines at Columbia University. The findings indicate that the e-book collection supports discontinuous reading, instruction, and ready reference.

Speakers
avatar for Nisa Bakkalbasi

Nisa Bakkalbasi

Assessment Coordinator, Columbia University
Nisa Bakkalbasi is the Assessment Coordinator at Columbia University Libraries. Prior to joining Columbia University, Nisa was the Director of Planning and Assessment at James Madison University, and held a series of positions at Yale University Libraries. She has also taught courses... Read More →
avatar for Melissa Goertzen

Melissa Goertzen

Collection Development Analysis & Support Librarian, Columbia University Libraries
I am the Collection Development Analysis & Support Librarian at Columbia University. Much of my work involves monitoring budgets, examining business models, and analyzing workflows. In 2016, I completed a two year assessment project that examined how e-books are used for research... Read More →


Tuesday April 5, 2016 9:45am - 10:30am
Room 105

9:45am

S47 - Data-Informed Decision Making for Digital Resources
This session will provide three case studies of assessment and evaluation programs in libraries--one past, one current, and one future. The cases use three different modes of data gathering and analysis and show the power of understanding user needs and how well your organization is meeting them.

Speakers
avatar for Christine Madsen

Christine Madsen

Chief Innovation Officer, Athenaeum21
Dr Christine Madsen works at the intersection of libraries and technology. She is expert in building large-scale systems that use technology to connect researchers, teachers, and students with library and learning resources. She is interested in understanding and building the library... Read More →
avatar for Megan Hurst MLIS MFA

Megan Hurst MLIS MFA

Athenaeum21 Consulting


Tuesday April 5, 2016 9:45am - 10:30am
Room 104

10:45am

S49 - A Tale of Two DDA Programs: The Large Consortia and the Small Independent
St. Edward’s University and the University of Colorado Libraries assess the impact of DDA. St. Edward's discusses the impact of increasing short term loan costs, reduced availability, and limited staffing. The University of Colorado system evaluates DDA with a variety of assessment strategies.

Speakers
avatar for Tina Buck

Tina Buck

Electronic Resources Librarian, University of Central Florida
Serials holdings, database a-z, and working towards an ERM with some cataloging and acquisitions mixed in. For fun, I enjoy baking bread.
avatar for Rhonda Glazier

Rhonda Glazier

Director of Collections Management, University of Colorado, Colorado Springs
Ms. Glazier is the Director of Collections Management at the University of Colorado, Colorado Springs and has worked in libraries for over twenty-five years. She has worked in both public and academic libraries with the majority of her work focusing on the traditional areas of technical... Read More →
avatar for Sara Hills

Sara Hills

Collection Development Librarian, St. Edward's University
avatar for Denise Pan

Denise Pan

Associate Director, Technical Services, University of Colorado Denver
Since 2008 Denise Pan supports student, faculty, and staff success in the role of Associate Director of Technical Services for the Auraria Library. This tri-institutional academic library serves the University of Colorado Denver, Metropolitan State University of Denver, and... Read More →
avatar for Stephanie J. Spratt

Stephanie J. Spratt

Assistant Director for Technical Services, Missouri Western State University
Ms. Spratt has served as the Assistant Director for Technical Services at Missouri Western State University Library since November 2016. Prior to that, she was the Electronic Resources & Serials Librarian at the University of Colorado-Colorado Springs Kraemer Family Library. She has... Read More →
avatar for Gabrielle Wiersma

Gabrielle Wiersma

Head of Collection Development, University of Colorado Boulder


Tuesday April 5, 2016 10:45am - 11:30am
Room 301

10:45am

S50 - Insights through Visualization: Analyzing the Use of Library-Published Content
Good data visualization helps us discover hidden patterns and communicate complex concepts.  This presentation describes an effort at ExxonMobil Upstream Research Company to create interactive visualizations of our technical reports’ usage and content. The end product generates insights into research and promotes engagement with readers and authors.

Speakers
avatar for Andrea Cato

Andrea Cato

Information Analyst, ExxonMobil Upstream Research


Tuesday April 5, 2016 10:45am - 11:30am
Room 203

11:45am

Lively lunch - How should COUNTER develop to assist you in assessment, reporting and collection development decisions
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

COUNTER is inviting librarians to attend this lively lunch to inform the development of Release 5 of the COUNTER Code of Practice and priorities for the organisations. We look forward to hearing your suggestions and ideas!


Speakers
avatar for Anna Creech

Anna Creech

Head of Resource Acquisition and Delivery, University of Richmond
Anna Creech is the Head of Resource Acquisition and Delivery at the University of Richmond, which is a fancy way of saying she’s in charge of the department that buys all the (library) things. With a background as a serials and electronic resources librarian, she has a strong interest... Read More →


Tuesday April 5, 2016 11:45am - 1:00pm
Room 103

3:30pm

S65 - True Impact: How to Measure and Drive Deeper User Engagement?
User Engagement is a matter of common parlance in today’s business world. Few managers or investors will assess the performance of a business on how many users or hits it has alone; equally, if not more, important is how “engaged” those users are. Metrics such as “active users” have replaced “unique visitors”, in order to provide a perspective not only of the volume of people benefiting from a resource, but also the scale of impact it is having on them.  Steve Jobs once said, “I would rather a business with 100 impassioned users than 100,000 indifferent ones”.
 
Libraries are catching onto this thinking too. Historically, libraries have had limited tools to monitor or interpret user engagement and this has underpinned the way in which resource development has developed. The traditional approach was the “volume strategy” where, in the absence of insight into our users and with a consequentially hindered pulse on demand, our objective was to provide as many resources as possible at the lowest cost. This has often been dubbed the “just in case” method, where key metrics were volume and cost (e.g. cost per item).
 
Today, we find ourselves firmly in a time of “ROI Assessment” where, with improvements analytics tools, we can now introduce a perspective of “value” into resource assessment. This heighted focus not just on use, not just volume, has spurred new roles in resource assessment and new models such as “patron driven acquisition” where the idea is to provide a greater breadth of resource whilst more closely aligning our budgets to users’ requirements. This has often been dubbed the “just in time” method, where key metrics are cost per use/user, etc.
 
But what of the future? The reality is that we currently have no perspective on the true impact of our resources. The “R” in our current “ROI” metrics will only tell us if someone accessed or used a resource – it does not tell us how they used it, why they used it, and what impact it had on them. We foresee a new era of “Impact Value Assessment” emerging that will, as in business, provide libraries with a more accurate way to gauge the true impact or “value” to our end users.
 
Our libraries collaborated this last year with Kanopy, the video streaming platform, on a project that dove into and explored patron usage behavior (via behavioral tracking tools, events-based-analysis, user surveys, etc) with three objectives in mind:
(1) to better understand not just what our users were using, but why and how they were using it;
(2) to design and build metrics that captured a perspective of end user impact and would complement our ROI analyses; and
(3) to develop tangible approaches for how we could incorporate this information into our acquisition, assessment and promotional activities.
 
We believe that developing reliable engagement ROI metrics will further transform our approach to resources in the digital age, and bring libraries up to speed with industry best practices.

Speakers
avatar for Tom Humphrey

Tom Humphrey

Director of Sales & Strategy, Kanopy
avatar for John Jax

John Jax

Associate Professor & Murphy Library Collection Librarian, jjax@uwlax.edu
John has worked for the University of Wisconsin System for more than 23 years, with the last 15 years at the La Crosse campus. Having work and supervisory experiences in and over a variety of library units, including department chair and interim director positions, John is currently... Read More →
avatar for Anne Cerstvik Nolan

Anne Cerstvik Nolan

Electronic Resources Librarian, Brown University Library
Anne has been at the Brown University Library for 26 years, first as Assistant Head of Reference and Head of Interlibrary Loan. Along the way, someone realized that all of the eresources work she had been doing (in addition to the other two jobs) was really a full-time job, and so... Read More →
avatar for Mark Pompelia

Mark Pompelia

Visual + Material Resource Librarian, Rhode Island School of Design


Tuesday April 5, 2016 3:30pm - 4:15pm
Room 203

3:30pm

S66 - Cost-Use and More: Providing Actionable Data for an Electronic-Journal Subscription Review
MHC LITS has successfully used cost-usage data to guide the way when working with faculty to make e-journal subscription review decisions. For the 2015 review, we delivered Collection Development multi-faceted, multi-year actionable data using tools like ExLibris' UStat and additional reports like COUNTER JR5.

Speakers
SC

Sara Colglazier

Electronic Resources/Discovery Services Librarian, Mount Holyoke College
I wear many hats at MHC LITS. Most days I am logged into at least ALEPH & SFX--for now--we intend to migrate as a consortium to FOLIO. I also work in/with: EDS admin,EBSCOnet, GOBI, Connexion/WMS, MarcEdit, EZproxy (config file), COUNTER Reports, ARC. I interact with vendors around... Read More →
avatar for Kate Zdepski

Kate Zdepski

E-Resource and Serials Access Librarian, Mount Holyoke College


Tuesday April 5, 2016 3:30pm - 4:15pm
Room 105

4:30pm

S69 - Using the Scrum Project Management Methodology to Create a Comprehensive Collection Assessment Framework
Commonly used in software development, Scrum is a simple and practical project management methodology. This presentation will demonstrate how using Scrum to develop a framework for a comprehensive review of e-resource collections kept the project on task, strengthened the project's deliverables, increased team morale, and resulted in equitable task distribution.

Speakers
avatar for Galadriel Chilton

Galadriel Chilton

Head of Licensing & Acquisitions, University of Connecticut
University of Connecticut



Tuesday April 5, 2016 4:30pm - 5:15pm
Room 301
 
Wednesday, April 6
 

9:00am

S78 - Not as Easy as 1, 2, 3: Capturing Usage Statistics within an ERM
UT Arlington has recently undergone an extensive e-collections review project, with endless cost-per-use calculations. Come learn from our toil as we discuss the metrics behind our methods, including an in-depth dive into loading COUNTER usage statistics into ProQuest’s 360 COUNTER and generating analysis reports in Intota Assessment.

Speakers
HT

Holly Talbott

Librarian, University of Texas at Arlington
avatar for Ashley Zmau

Ashley Zmau

Serials Cataloging and Metadata Librarian, Dallas County Community College District
Ashley is the Serials Cataloging and Metadata Librarian for the Dallas County Community College District. She is the co-author of Electronic Resources Librarianship a Practical Guide for Librarians and the forthcoming Electronic Resources Troubleshooting. Previously, Ashley was the... Read More →


Wednesday April 6, 2016 9:00am - 9:45am
Room 203

9:00am

S80 - Evaluating the Consortia Purchase: When you can’t get statistics for your own institution, can you extrapolate from other sources?
When you share a license with two other institutions, how do you measure use and value?  Icahn School of Medicine, NYU Health Sciences Library, and New York University share several important publisher and title packages.  By comparing individual title usage we will create a model of shared usage across these institutions.

Speakers
avatar for Elsa Anderson

Elsa Anderson

Deputy Library Director, Collection Services, Icahn School of Medicine at Mount Sinai
avatar for Stephen Maher

Stephen Maher

Assistant Directior, NYU Health Sciences Library, NYU Health Sciences Library
avatar for Bill Maltarich

Bill Maltarich

librarian for collection management, New York University
avatar for Laura Schimming

Laura Schimming

Assistant Director, Levy Library, Icahn School of Medicine at Mount Sinai


Wednesday April 6, 2016 9:00am - 9:45am
Room 104

10:00am

S82 - Access Denied!
Access denial reports may influence your collection development decisions, but are they always a true indication of your patrons’ interests? Our examples will demonstrate the range of activities and situations that can trigger turnaway data, and we’ll tell you “What to ask before you buy!”

Speakers
avatar for Julie Linden

Julie Linden

Associate Director of Collection Development, Yale University Library
Julie Linden holds an M.L.S. from Syracuse University, as well as M.A. and B.A. degrees from the University of Connecticut. She has worked at Yale Library since 2000. Prior to her current position at Yale she was a librarian for numeric data, social science electronic resources, government... Read More →
avatar for Angela Sidman

Angela Sidman

Director of E-Resources & Serials Management, Yale University
avatar for Sarah Tudesco

Sarah Tudesco

Program Director, Assessment & User Experience Research, Yale University Library


Wednesday April 6, 2016 10:00am - 10:45am
Room 301