ER&L 2016

E-resource management is chaotic; libraries are short staffed and under stress. Intota can help by removing siloed job duties. This session will demonstrate how to increase transparency and cross-train your staff with the “hit by bus” model: if you were hit by a bus, would your co-workers survive without you?
 
*This short talk is part of session "S42 - Staffing"

UT Arlington has recently undergone an extensive e-collections review project, with endless cost-per-use calculations. Come learn from our toil as we discuss the metrics behind our methods, including an in-depth dive into loading COUNTER usage statistics into ProQuest’s 360 COUNTER and generating analysis reports in Intota Assessment.