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Wednesday, April 6 • 10:00am - 10:45am
S82 - Access Denied!

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Access denial reports may influence your collection development decisions, but are they always a true indication of your patrons’ interests? Our examples will demonstrate the range of activities and situations that can trigger turnaway data, and we’ll tell you “What to ask before you buy!”

avatar for Julie Linden

Julie Linden

Associate Director of Collection Development, Yale University Library
Julie Linden holds an M.L.S. from Syracuse University, as well as M.A. and B.A. degrees from the University of Connecticut. She has worked at Yale Library since 2000. Prior to her current position at Yale she was a librarian for numeric data, social science electronic resources, government... Read More →
avatar for Angela Sidman

Angela Sidman

Director of E-Resources & Serials Management, Yale University
avatar for Sarah Tudesco

Sarah Tudesco

Program Director, Assessment & UX Research, Yale Library

Wednesday April 6, 2016 10:00am - 10:45am CDT
Room 301