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Tuesday, April 5 • 3:30pm - 4:15pm
S64 - When Numbers Don’t Lie: Telling Not-So-Good Assessment Stories to Faculty and Administrators

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This presentation will examine ways to present a library’s story to its stakeholders when e-resource data shows downward trends. It will explore potential resistance from telling such stories, and the ramifications in reporting data that may reflect dwindling resource availability or a lower ranking compared to peer comparisons.

Speakers
RW

Rich Wisneski

Assistant Director, Cleveland State University



Tuesday April 5, 2016 3:30pm - 4:15pm CDT
Room 301